The Five Phases of the ADKAR Change Model
The five phases are discussed in our ADKAR Change Model assignment help desk as follows:
Awareness: You should realize that by implementing the changes, you need employees to go outside the comfort zone. They will not do this willingly until you make them understand why such change is required. For creating awareness of the requirement for changes, you require all who remain affected by it.
This means sharing a few uncomfortable truths, however, if people do not understand the problems, they will not feel the need for something new. Two-way communication is mandatory. Be patient and always keep your mind open.
Desire: When people want a positive change, they shall support you. If they do not, you shall need to drag them with the change process right from the beginning to an end. People should know the reason why it is good.
You should remember that people have feelings, which might not be rational. If they are afraid of the changes, you should calm those fears. When they are angry regarding the changes, you should talk with them.
Knowledge: There is no point in implementing the changes unless people have the knowledge to do things when their jobs are changing. Going through the step is simple. However, people may need training.
Unless people know how to do it or how they should do, they cannot help you proceed with the changes, even when they want to. Identify the knowledge gaps when you prepare for the changes and monitor them for the knowledge-based issues, which you might have overlooked.
Ability: Once you implement any new process, you do not want any risky moments. The best training is hands-on training and after people have shown their ability, you can be confident that there shall not be expensive errors.
Reinforcement: Reinforcement is an ongoing process, however, it shall need additional focus. During this phase, the supervisors and managers shall exercise vigilance and offer lots of feedback to people. As discussed in our help for assignment on ADKAR Change Model, offering praise and recognition is important like spotting areas wherein people need help to run a business process smoothly.